Last Updated: October 2024
1. Introduction
Noble-river is committed to protecting the personal data of all individuals, including those residing in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
2. Data Controller
Noble-river acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Noble-river
Level 12, 345 George Street
Sydney NSW 2000, Australia
Email: [email protected]
3. Legal Basis for Processing
We process personal data under the following legal bases as defined by GDPR:
- Consent: Where you have given clear consent for us to process your personal data for specific purposes
- Contract: Where processing is necessary for the performance of a contract with you
- Legal Obligation: Where processing is necessary for compliance with legal obligations
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
4. Your Rights Under GDPR
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access
You have the right to request copies of your personal data that we hold. We may charge a small fee for this service in certain circumstances.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data under certain conditions, including when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object
You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
Right to Withdraw Consent
Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
5. International Data Transfers
As an Australian company, your data may be transferred to and processed in Australia. When transferring data from the EEA, we ensure appropriate safeguards are in place to protect your personal data, including:
- Standard contractual clauses approved by the European Commission
- Binding corporate rules where applicable
- Other legally recognised transfer mechanisms
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of data and the purposes of processing.
7. Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data where appropriate
- Regular testing and evaluation of security measures
- Staff training on data protection
- Access controls and authentication procedures
8. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
9. Exercising Your Rights
To exercise any of your GDPR rights, please contact us using the details provided below. We will respond to your request within one month of receipt. If your request is complex, we may extend this period by up to two months, in which case we will inform you of the extension and the reasons for it.
10. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Australia, you may contact the Office of the Australian Information Commissioner. If you are in the EEA, you may contact your local data protection authority.
11. Contact Information
For any questions or requests regarding GDPR compliance or your data protection rights, please contact us:
Noble-river
Level 12, 345 George Street
Sydney NSW 2000, Australia
Email: [email protected]